Gift Card Terms and Conditions
- A Papa John’s e-gift card can only be used in full for any goods purchased from the Papa John’s’ UK website, papajohns.co.uk. A Papa John’s e-gift card cannot be used for purchases in our UK stores other than for collection for online orders.
- E-gift card can be used for full or part payment for goods ordered online only. If a purchase exceeds the e-gift card balance, the remaining amount must be paid with another payment method.
- E-gift cards are not redeemable in store and exclude Butlins, Haven Holiday Parks, Ribby Hall Village, Planet Ice, on campus stores and Ireland.
- The minimum value needed to activate an e-gift card is £10. The maximum value that can be stored on a single e-gift card is £250.
- Gift card codes are valid for one-time use only and must be redeemed in a single transaction to utilise the full value of the card. No change will be given any remaining balance will be lost.
- In the event of goods being purchased with an e-gift card which are later exchanged for a cheaper item or refunded, any money owing will be added to the balance of the e-gift card.
- E-gift cards cannot be exchanged for cash or refunded.
- A maximum of 5 e-gift cards can be used in a single transaction.
- E-gift cards will automatically expire 12 months from the date of purchase.
- Please keep your e-gift card safe and treat it like cash. Papa John’s (GB) Holdings Limited will not be responsible for lost, stolen, used without your permission or damaged e-gift cards. E-gift cards will not be replaced or reimbursed in any of these circumstances.
- To check your e-gift card balance at any time please visit showmybalance.com
- We reserve the right to change these terms and conditions at our discretion for operational or legal reasons, or to prevent fraud.
- If you have any questions relating to our e-gift card please get in touch with our Customer Service team (open 9am to 5pm, Mon to Fri) via email customerserviceonline@papajohns.co.uk or call 0203 693 6802. Please do not contact your local store.
- E-gift cards are issued by Papa John’s (GB) Holdings Limited, 11 Northfield Drive, Milton Keynes, MK15 0DQ. Company No. 731748624.
- Our privacy statement can be viewed (here)
